Zoom Issue Mitigation

Dear Student,

To help prevent problems with joining Zoom, we have a few suggestions.

First, we suggest that you login in to the account where you registered for the class at least 24 hours in advance to ensure you know your login credentials. This is especially important if you’re planning to use a different computer than the one you used to register.

Second, you need to understand a little about how to navigate around Zoom. Please see the links below for short tutorials on certain basic topics if Zoom is new to you.

For instructions on how to “Chat” please see the link below:

https://learning.zoom.us/learn/course/external/view/elearning/391/send-and-respond-to-chat-messages

For instructions on audio and video basics please see the link below:

https://learning.zoom.us/learn/course/external/view/elearning/57/zoom-audio-and-video-basics

A camera is now required for all Zoom classes. To test your camera to make sure it works with Zoom click below:

https://support.zoom.us/hc/en-us/articles/201362313-Testing-your-video

Thanks,

The Fire Safety Training Program